Pricing

All prices on this web site include GST in Australian Dollars (AUD).

Refund Policy

Please choose products carefully. You don't automatically get a refund for simply changing your mind. You are entitled to receive refund, exchange or credit if products you've bought are:
* faulty
* significantly different to those shown or described to you.
* not doing what they're supposed to do.
Please contact us as soon as possible and keep your receipt as proof of purchase.

Cancellations

The cancellation is only accepted by ICHIBA JUNCTION before the delivery arrangement is made. Please contact us as soon as possible. An administration fee of $15.00 will apply.

Security

Our eCommerce system with Real Time payment method is undertaken with eWAY, an industry leader of web-based transaction services. To protect your data during transmission, eWAY uses the latest SSL encryption technology that securely passes transaction data to the eWAY gateway. Your privacy is our priority. We only ask you for the minimum personal information to fulfil your order. Your personal details are stored safely and kept confidential. This information is never passed to third parties except if required by law. Your personal information is protected by your user name and password in our secure servers. To ensure ongoing privacy we recommend you to change your password from time to time and never give your password to anyone. Sensitive information such as credit card information is only transmitted over secure SSL connections with eWAY. ICHIBA JUNCTION does not store your credit card information.

Cookies & JavaScript

ICHIBA JUNCTION uses a cookie to keep track of your current session. The cookies are required to be enabled so we can maintain your current state while you navigate through the website. Almost every part of ICHIBA JUNCTION relies on JavaScript for the ability to generate interactive webs pages. Therefore, JavaScript is required to be enabled so that every single of the application within ICHIBA JUNCTION can function properly.